Shipping & Delivery Policy

We currently ship our products across India. For international shipping inquiries, please contact our customer support team before placing an order.

• Orders are typically processed within 1–3 business days after confirmation of payment.
• Orders placed on weekends or public holidays will be processed on the next business day.
• During peak seasons, promotional events, or unforeseen circumstances, processing times may be slightly extended.

After dispatch, estimated delivery timelines are as follows:

Please note that these are estimated timelines and actual delivery times may vary depending on the courier partner and destination.

• Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
• We may offer free shipping on orders above a specified order value, which will be communicated on our website from time to time.

Once your order has been dispatched, you will receive shipping confirmation details, including tracking information (where available), through email, SMS, or WhatsApp.

While we strive to ensure timely delivery, Millennium Tea shall not be held responsible for delays caused by circumstances beyond our control, including but not limited to:

• Natural disasters
• Extreme weather conditions
• Public holidays
• Transportation disruptions
• Government restrictions
• Courier service delays

Customers are responsible for providing accurate shipping details at the time of placing an order.

Millennium Tea will not be liable for delays or failed deliveries resulting from incorrect or incomplete address information provided by the customer. Additional shipping charges may apply for re-shipment of returned packages.

If you receive a package that appears damaged or tampered with:

• Please refuse acceptance of the package, if possible.
• Take clear photographs of the package.
• Contact our customer support team within 24 hours of delivery.

We will investigate the matter and provide an appropriate resolution.

If an order is returned to us due to unsuccessful delivery attempts or an incorrect address provided by the customer, we will contact you to arrange re-delivery. Additional shipping charges may apply.

If you have any questions regarding shipping or delivery, please contact us: